Support

Our commitment to you is just beginning when you buy your ExecutiveSafe safe product. ExecutiveSafe Customer Service is here to help.

 

 

In order to serve you better, we have provided answers to many of our commonly asked questions. Please take a moment to check if your question is answered on our site. If you still have a question or need assistance, feel free to Contact Us

 

 

How do I Get Replacement Keys For My Safe?

First you need to familiarize yourself with your safe model number and Serial Number. 

For Models that Begin with CB and KB you need to provide the number engraved on the Key lock cylinder.

All other models you need to provide model number serial number and the number engraved on the key lock cylinder if applicable.

In order for ExecutiveSafe Company Limited, to send out replacement keys for any safe

The following documents are required:

  1. Fill out in its entirety the Key Request Form. Please Print and sign it.
  2. A Picture ID such as passport or Driver’s License or National ID is required.

Note: The Key Request form must be notarized by a notary public. The notary Public should not have the same last name as the safe owner.

Upload the notarized documents to: [email protected] along with the payment receipt. Need to discuss.

A Non Refundable Fee for: A Set of 2 Keys USD $25

Please allow up to 72 hours to process your order!

Expedited orders Require additional fee of USD $50.

Online Payment link

If you still have a question or need assistance, feel free to Contact Us.

Our customer service team will get in touch with you as soon as possible.

 

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